Terms and Conditions for Solace Journeys
Welcome to Solace Journeys. Our online platform and services are designed to tailor exceptional travel experiences for retired individuals. By using our site and engaging with our services, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.
2. Services Provided
Solace Journeys offers a range of bespoke travel planning services, including but not limited to:
- Bespoke travel planning for seniors.
- Accessible travel arrangements.
- Guided group tours for mature travellers.
- Cruise and resort bookings.
- Travel insurance advice.
- Pre-trip consultations.
- Destination-specific health and safety guidance.
While we endeavor to provide accurate and up-to-date information, third-party service providers (airlines, hotels, cruise lines, etc.) ultimately deliver the travel services. Their terms and conditions may also apply.
3. Booking and Payments
All bookings made through Solace Journeys are subject to availability and confirmation. Specific payment terms, including deposit requirements and final payment due dates, will be communicated at the time of booking. Cancellation policies vary depending on the specific travel service and will be clearly outlined prior to booking confirmation.
Prices quoted are subject to change until a booking is confirmed and payment is received. We accept payments as outlined during the booking process.
4. Travel Insurance
We strongly recommend that all travellers obtain comprehensive travel insurance at the time of booking. Solace Journeys provides advice on travel insurance options but does not act as an insurer. It is your responsibility to ensure you have adequate insurance coverage for your trip, including medical emergencies, cancellations, and lost luggage.
5. Traveller Responsibilities
As a traveller, you are responsible for:
- Ensuring you have a valid passport, visas, and any other necessary travel documents for your chosen destination(s).
- Reviewing all travel documentation immediately upon receipt to ensure accuracy.
- Adhering to local laws and customs in destinations visited.
- Informing Solace Journeys of any special requirements, medical conditions, or accessibility needs at the time of booking to allow us to make appropriate arrangements.
6. Disclaimer of Warranties
Our services are provided "as is" and "as available" without any warranties, express or implied. Solace Journeys does not warrant that the website or services will be uninterrupted, error-free, or free of viruses or other harmful components. We make no guarantees regarding the accuracy, completeness, or reliability of any information or services provided.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Solace Journeys, its directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the services; (ii) any conduct or content of any third party on the services; (iii) any content obtained from the services; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.
8. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to Terms and Conditions
Solace Journeys reserves the right to modify or replace these Terms and Conditions at any time. We will provide notice of significant changes by posting the updated terms on our website. Your continued use of the services after any such changes constitutes your acceptance of the new Terms and Conditions.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Solace Journeys
315 Piccadilly Gardens, Suite 40
Manchester, Greater Manchester, M1 1LS
United Kingdom